HelloHolo Pte. Ltd.
70 Shenton Way #07-07
Singapore 079118
Tel: +65 9126 1304
ACRA Reg No: 202001447K
HelloHolo Pte. Ltd. 70 Shenton Way #07-07 Singapore 079118 Tel: +65 9126 1304 ACRA Reg No: 202001447K |
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HelloHolo Pte Ltd, Axension Studios LLP and its affiliates or partners (collectively referred to as “we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance to the Singapore’s Personal Data Protection Act (“PDPA”). We are committed to ensuring the privacy of children under the age of 13 years old who use our websites, software, technologies, services, and applications such as the Little Tami application (collectively referred to as “Services”).
Please be sure to read this Privacy Policy for Children (“Policy”) with your parent(s) and/or legal guardian(s) (collectively referred to as “parents”) and ask them questions about what you do not understand.
The HelloHolo Privacy Policy is incorporated herein by reference.
The PDPA requires us to inform parents about how we collect, use, and disclose Personal Information from children under 13 years of age and seek their consent on behalf of their children. The Personal Data Protection Commission (“PDPC”) is of the view that the age threshold of 13 years old would typically have sufficient understanding to be able to consent on his or her own behalf.
No, we do not knowingly collect Personal Information from children aged below 13 years old. Children under the age of 13 are not permitted to create, access, or use account for our Services.
For children above the age of 13 years old and below 21 years old, we only collect the name, an in-game username, email and age from children, which are Personal Information as defined under PDPA. These information
We collect information from a child in order to:
Support the internal operations of the Services, including but not limited to support for: activities necessary to maintain or analyze the Services, network communications, user authentication of users or personalization of content, activities necessary to perform authorized school or educational purposes, and security of users;
Determine the child’s current geographic location and/or language so that we may
provide localized content and Services;
Comply with the requirements of our publisher, library, and retail partners;
Provide recommendations for digital content we think the child may enjoy;
Integrate with additional service providers for use of the Services;
Personalize our Services to better reflect particular interests and preferences; and
Generally improve the user experience.
We never sell a child’s Personal Information. We may share anonymized information in aggregated form with third parties and/or business partners in order to analyze Service usage, improve the Services and user experience, or for other similar purposes. The use and disclosure of such anonymous information is not subject to any restrictions under this Privacy Policy for Children. A child’s Personal Information is only retained by us for the time period necessary to support the Services.
While using the Services, children may enjoy opportunities to post reviews, rate digital content, and share digital content information with others in public forums and on social networking websites such as, but not limited to Facebook or Twitter. When a child shares such information, it is made public and is not subject to this Privacy Policy for Children. We are not responsible for any third party’s use of information a child publicly displays or discloses through our Services.
Parents may email [email protected] to inquire if their child has submitted Personal Information to us and to request the review, correction, and/or removal of any such Personal Information from our system.
If you are a teacher or administrator at an educational institution using the school Services, please email [email protected] to request the review, correction, and/or removal of a child’s Personal Information, and we will facilitate your access to and correction of such Personal Information promptly upon your request.
We would like to remind you that you have the following rights accorded to you under PDPA.
We need to know your children’s full name and email for the purposes of accessing the
Services.
At any point, an individual can make a request relating to their data and we will endeavour to provide a response. We can refuse a request if we have a lawful obligation to retain data i.e. from the relevant authorities, but we will inform the individual of the reasons for the rejection.
You have the right to request the deletion of your data where there is no compelling reason for its continued use.
Parents can object to us processing their data. This means that records can be stored but must not be used in any way, for example, reports or for communications.
Parents can object to their data being used for certain activities like marketing or research.
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
Name of DPO : Kee Cheng Heng
Contact No. : +65 9126 1304
Email Address : [email protected] or [email protected]
Effect of Policy and Changes to Policy
This Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Effective date : 10 March 2021
Last updated : 28 June 2021